If you want to make the most of the social media, then you need to listen to what your audience has to say about your product, your competitor's services and products, and the market. Once you are through with this data, you can analyze and reach social business intelligence with the help of all these insights to know the customer better and improve your marketing strategy accordingly. But before this, it is important to be aware of social media monitoring tools that are handy in monitoring your customer’s insights. We at DigiSpread have tried, tested and reviewed every best Social Media Management software. Explore our SMM tools section and take your Social Media Marketing campaigns success to new highs. Some of these tools include.